How to Resolve Charging Issues with Your Onlyfly Bird Feeder Camera

Charging issues can sometimes occur with electronic devices like the Onlyfly Bird Feeder Camera. If you’re experiencing difficulties with your feeder camera not charging or staying at low battery levels, here’s a detailed guide to help identify and resolve the issue.

Common Causes of Charging Issues

1. Incorrect Power Adapter

   • The camera requires a low-power adapter with an output of 5V/1A or 5V/2A. High-power adapters may not charge the camera properly.

2. Damaged or Loose USB Cable

   • The USB-C cable provided in the package is optimized for the camera. Third-party cables may not work as expected.

3. Battery Health

   • If the camera’s battery consistently stays at 1% or drains quickly, it could indicate a battery issue.

4. Solar Panel Usage

   • The solar panel is designed to extend battery life but is not meant to serve as the primary power source. Insufficient sunlight or improper connection to the camera can reduce its effectiveness.

Step-by-Step Troubleshooting

1. Check the Charging Setup

   • Use the USB-C cable provided in the box.
   • Ensure the adapter is compatible (5V/1A or 5V/2A).
   • Connect the cable securely to the camera and adapter.

2. Verify Charging Indicators

   • While charging:
     • 🟡A yellow light indicates the camera is charging.
     • 🟢A green light means the battery is fully charged.
   • If no lights appear, try using another low-power adapter or USB-C cable to rule out a hardware issue.

3. Inspect the Solar Panel

   • Ensure the solar panel is connected using a USB-C to USB-C cable.
   • Place the panel in direct sunlight, avoiding obstructions like branches or buildings.
   • Check the app for the “⚡” symbol on the battery icon, indicating the solar panel is working.

4. Reset the Camera

   • Use a pin to press the reset button on the camera.
   • This can resolve software-related issues preventing proper charging.

5. Test the Battery

   • Fully charge the camera using the USB-C cable and monitor its performance without connecting the solar panel.
   • Note how long it lasts during normal usage.

When to Request Support

If the issue persists after trying these steps:

1. Contact Onlyfly Support.
2. Provide details such as:
   • A description of the issue.
   • Photos or videos of the charging setup.
   • The SN code from the side of your camera.
3. If confirmed as a hardware issue, Onlyfly will arrange a free replacement.

Preventive Tips

• Always use the provided USB-C cable and a low-power adapter.
• Charge the camera fully before connecting it to the solar panel.
• Keep the solar panel in a sunny location and check connections regularly.
• Reduce frequent triggers or long live viewing to conserve battery life.

By following this guide, you can ensure your Onlyfly Bird Feeder Camera remains functional and provides an enjoyable birdwatching experience. If you have further questions or need additional support, don’t hesitate to reach out to our team. We’re here to help!