We've received feedback regarding WiFi connectivity issues with the Onlyfly Bird Feeder Camera, and we understand the importance of resolving these concerns promptly. As your dedicated customer service representative, I'm here to guide you through troubleshooting steps to get your camera back online and your bird-watching experience seamless again.
One of our customers recently shared their concern: "I'm suddenly getting a weak WiFi signal from the camera and receiving a ''connection timeout' when trying to access the live cam. All other devices on my network are functioning well, so it's not a network issue.
Here are two potential solutions to
address your WiFi connectivity problems:
Check for Tail Damage🐿️ 🦝:
Squirrels and raccoons may attempt to damage the tail of the bird feeder, which could interfere with its WiFi capabilities.
Inspect the tail of your bird feeder for any signs of damage.
If the tail is intact, the issue may stem from other factors. For further assistance, please contact us at [📫：support@onlyflydirect.com].
WiFi Network Compatibility📶📡:
- Ensure that your home WiFi network operates on the 2.4GHz frequency band. Onlyfly Bird Feeder Cameras are compatible with networks using the 2.4GHz band for successful connectivity.
- If your phone has successfully paired with the camera but experiences a weak signal, distance may be a factor. Consider relocating the bird feeder to an area with stronger signal strength or moving your WiFi router closer to the device.
-
Tilt the tail of the bird feeder where the WiFi signal receiver is located.
Adjusting its position may lead to a more stable connection.
- If signal issues persist, consider investing in a WiFi signal booster to extend coverage and enhance connectivity.
We strive to ensure that your Onlyfly Bird Feeder Camera provides uninterrupted enjoyment, especially as it brings joy to your loved ones. Should you encounter any further difficulties or require additional guidance, please reach out to us. Your satisfaction is our priority, and we're here to assist you every step of the way.
